In many organisations the same data is typed into two or three places. An order arrives by email and is entered into the enterprise resource planning (ERP) system, copied into a spreadsheet for the warehouse, then sent by WhatsApp to the driver. Approvals wait in someone's inbox, and nobody notices a missed step until a customer complains. Every copy adds delay and another chance of error.
Kemlat maps how the work actually flows today, then connects your systems and automates the repeated steps that are worth automating. We use the connections your systems offer, known as application programming interfaces (APIs), and automation tools such as Microsoft Power Automate, Zapier or n8n where they fit. Every automation has logs, alerts and a defined way to handle errors, so a failure is noticed and fixed instead of silently losing data.
How we work
- 01
Map the current process
We follow the process with the people who run it and record each step, system, handover and exception. This shows which steps are pure copying and which need a decision.
- 02
Choose what to automate
We select steps where automation saves real effort and the rules are clear, and leave judgement with people. A broken process is fixed first, because automating it only repeats the problem faster.
- 03
Design each flow
For every flow we define what starts it, the data it moves, the checks, the alerts and what happens when something fails. You approve the design before building starts.
- 04
Build and test
We build the flows with dedicated service accounts rather than personal logins, so they keep working when an employee leaves. Each flow is tested with normal cases and error cases before it touches live data.
- 05
Launch and monitor
We switch flows on in a planned order and watch the logs closely at the start. When a flow fails, a named owner is alerted and the failed record is kept so it can be retried.
What you receive
Automation flow designs
A document for each flow showing what starts it, its steps, data, checks and owner, approved by your team.
System connections and notifications
Working connections between the agreed systems, with notifications to the right people at each step.
Logs, monitoring and error handling
A record of every run, alerts on failure, and a defined way to retry or correct failed records.
Handover documentation
Instructions for your team on how each flow works, where its settings are and how to pause it safely.
What changes for you
- Data is entered once and reaches the other systems without retyping.
- Requests and approvals move to the next person automatically, with reminders when they wait.
- Failures are flagged by alerts as they happen, not discovered later in a report.
- Your team understands and controls its automations instead of depending on one person.
Where this service sits in the KEMLAT Method
Scope: Subscriptions to automation tools and to the systems being connected are paid separately by the client. Some older systems cannot be connected safely; in that case we agree an alternative or advise keeping that step manual.
Questions clients ask
Which automation tools do you use?
We choose based on your systems and on who will maintain the flows. Options include features already built into your ERP or CRM, Power Automate, Zapier, n8n, or custom code where needed. We are vendor-neutral.
Can you connect a system that has no API?
Sometimes. Options include scheduled file exports and imports, read-only access to its database, or triggers based on incoming email. If none of these is safe and reliable, we tell you and keep that step manual.
What happens if an automation fails at night?
The flow records the failure, keeps the data that failed and alerts the agreed owner. Once the cause is fixed, the record can be retried without anyone typing it again.
Will you change our processes?
Only where a step makes automation unsafe or pointless, for example when the same approval is done twice. Any change is agreed with the process owner before we build.
Who looks after the automations later?
Your team receives the documentation and training to manage them. Kemlat can also monitor and maintain them under a support agreement.
Related services
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